User Research
Interviews, surveys, and usability tests that reveal what users need — before design begins, not after launch.
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Twelve years, four studios, and 400+ shipped projects — one obsession: interfaces that feel effortless.
My Story
I’m Marcus Hale, founder and lead designer at Hollowmint Design. I started in print, fell in love with interaction, and have spent the last decade helping SaaS teams, retailers, and fintech startups turn tangled workflows into experiences users genuinely enjoy.
My process is simple: research first, sketch fast, prototype early, and test with real people before a single line of production code is written.
12+
Years of Expertise
400+
Projects Finished
98%
Happy Clients
Interviews, surveys, and usability tests that reveal what users need — before design begins, not after launch.
Pixel-precise screens and scalable design systems that stay consistent from MVP to enterprise scale.
Responsive web platforms and mobile apps designed as one coherent system across every device.
Clickable prototypes that let stakeholders and users feel the product months before development.
Led a team of four redesigning e-commerce checkouts for retail clients; lifted average conversion 22% and built the studio’s first reusable pattern library.
Embedded with fintech and edtech clients to run research sprints, map journeys, and prototype new product lines from zero to launch.
Owned mobile design for a banking client — shipped a 4.8-star app used by two million customers and a design system adopted by three teams.
Founded Hollowmint Design to partner directly with founders — 120+ launches across SaaS dashboards, marketplaces, and mobile products.
Marcus asks the questions nobody else asks — then designs the answers. Our onboarding completion doubled within a quarter of launch.
From research to handoff, everything was documented, tested, and beautiful. Our developers said it was the cleanest design handoff they’d ever received.
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